Northern Speech Services, National Rehabilitation Services

Note: We suggest that you download and print these instructions so they will be handy as you go through the steps of registering for an e-Course.

Please call our customer service at 1-888-337-3866 if you encounter any trouble registering for one of our e-Courses.

To print these instructions:
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1. After opening www.nss-nrs.com, move your mouse over to "e-Courses" found on the menu bar near the top of the screen. A white option-box will drop down. Click on 'Find an e-Course'.
2. The "Find an e-Course" window will appear. If you are not sure what course or topic you are interested in, simply click on 'List all e-Courses'. This will display all of our e-Courses for you to browse. Or you may search by category or author. You may also search by course number.
3. After browsing the titles, click on the 'More Info or Register' button to the right of the title that you are interested in. This will bring up specific information about that e-Course. Clicking this button will NOT automatically register you for a course.
4. On the "e-Course Detail" screen, review the course description and course objectives as well as the cost and contact hours to determine whether to register for this course. If you do not want to register for this course, simply click the 'back' button on your browser (Netscape or Explorer) to return to the menu of e-Courses. When you are ready to register for an e-Course, continue on to step 5.

5. While viewing the "e-Course Detail" screen, click the 'Register' button on the top right of the screen. This will take you to the bottom of the page where you will answer two questions: "Are you taking this course for ASHA credit" and "Do you have a Professional License Number". Select by clicking on the 'select one' window and dragging your mouse to the appropriate answer. Once you have answered both questions click on the 'Register' button. (If a course is not registered with ASHA this question will not appear).
6. A window will appear allowing you to verify your selection. If this is the course you would like to take, click on 'Checkout'.

7. After clicking 'Checkout' a screen will appear asking you to 'Log in' to your account. If you've completed an online transaction with us in the past, you need simply enter your username and password and click 'log in' to continue (Go to step 10). If you have not yet created an online account with us, you will need to click on 'Create New Account'.
8. In order to create a new account you will need to complete the required information boxes (boxes with marked with an '*'), including selecting a username and password. Select a username and password that you will remember in the future (it may also be a good idea to write them down in a safe place). You will need to supply both your username and password every time you would like to access your e-Course.
9. After completing all the required boxes, click 'continue' near the bottom of the page. If any required boxes are left blank you will be prompted in red to fill them in. Once complete click 'continue'.
10. A "Checkout - Payment Options" screen will now open. View your billing and shipping information, clicking 'edit' if you need to make any changes.

11. On the "Checkout - Payment Options" screen you will need to select a payment method. You can pay by credit card, fax, mail or phone. Paying by credit card will allow you to begin your e-Course immediately. Fax, mail or phone payments will need to be successfully entered and recognized by our computer system before you can access your e-Course. It may take up to one business day once payment has been received before you can begin your e-Course when paying by fax, mail or phone. To pay by credit card go to step 13.
12. To pay by fax, mail or phone, click the small open circle next to your preferred method of payment to the right of "Other Payment Options". Then click 'continue'. Click 'Place Order' and follow the prompts for phoning, faxing or mailing in your payment. After your payment has been accepted you will be sent an email saying your payment is confirmed and your course is ready for viewing. Continue these instructions at step #21 at that time.
13. To pay by credit card, verify that the black dot appears in the circle left of 'credit card' then enter your credit card type, number and expiration date. (Make sure you DO NOT include spaces or dashes when entering your credit card number) Click 'continue'.
14. A "Checkout- Place Order" screen will appear allowing you to verify your order. When you are ready to have your order placed (and credit card run) click 'Place Order'.
15. A screen will now appear showing your order confirmation. You will also receive a confirmation email shortly. If you would like a receipt, click on the 'printable page' link in the top right corner of the window. A new window will appear and you can print from that window.

16. From the "Checkout - Thank You" screen look for "your info" located to the left of the screen. Click on the link titled 'Access Your Account'.
17. A "Welcome" window will appear and near the top of that window you'll see your e-Course title. Click on 'view' to the left of the title.
18. An "e-Course Overview" window will appear. Scroll down near the bottom of this window and find 'sections'. These are the sections, or chapters, of your e-Course. Click on the first section to begin your e-Course.
19. As you begin your course you will notice your navigation tools at the top right and also bottom right of the course window. You can use the 'back' and 'next' commands or jump from section to section by clicking on the actual section number.
20. You DO NOT have to finish your e-Course in one sitting if do not wish. If you would like to stop and return later simply log out of the course. Do this by clicking 'Log Out' in the "your info" box in the top left of the screen.

VI. Logging On to an Unfinished e-Course or Accessing When Paying By Phone/Fax/Mail